New International Travel and Emergency Assistance Program

Published: July 3rd, 2012

Category: Memos

Joseph Glover, Provost and Senior Vice President for Academic Affairs and David Sammons, Dean of the UF International Center

In an effort to strengthen the ability of the university to ensure the safety of faculty, staff, and students participating in official university international travel, UF has selected a new insurance plan that will provide travelers with worldwide, 24-hour emergency medical, security and travel related assistance services.

On August 1st, 2012, TeamAssist will replace the current MEDEX emergency assistance program that many UF travelers have used in the past. Please note that the registration procedure to be covered by this new plan has not changed. All members of the UF community who are traveling on officially-sanctioned UF business outside the United States are required to register their travel on the UF International Center Web site: (Please note: This registration procedure does not apply to students studying on a UF-sponsored, exchange or independent study abroad program.)

By registering online, travelers will be automatically enrolled in the new TeamAssist plan. Please note that this coverage is provided free of charge to all travelers on official UF international business. Each time an individual travels, he/she will need to register that trip separately and will then be enrolled in TeamAssist for the duration of that trip.

Travelers who will be leaving the US before July 31st, 2012, will be covered first by MEDEX and starting August 1st, by TeamAssist. We will contact those travelers via email to make sure that they receive two insurance cards.

Any questions about this policy and registration procedures should be directed to one of the following individuals at the UF International Center:
Ms. Yanping Cheng: Tel: 273-1517 or
Ms. Linda Gritman: Tel: 273-1507 or

Please make sure that your website administrators update ALL pages referring to MEDEX accordingly.

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